My mother took the ticket for $500 to the cashier and cashed it in with no problems. The instructions on the tickets that printed out from the kiosk stated to 'see cashier to redeem' and 'the ticket expires on December 30th, 2013'. My elderly mother swiped her players card and received three tickets from the kiosk one for $500 cash, one for $2,500 tab pull and one for $1,000 tab pull. On Christmas day, my family and I went to the casino to swipe our players club card since the casino had a holiday promotion. I live in Aliante and frequent this establishment often. DO NOT PLAY AT THIS CASINO, THEY DO NOT HONOR WINNINGS!!!!